Where Do Garden Snails Live
Reviews of Hawthorne Gardens Senior Living Community
10 Reviews Write a review
Assisted Living Reviews for Hawthorne Gardens Senior Living Community
October 08, 2021
I am a friend or relative of a current/past resident
From the family's first impromptu visit to moving in day for our Dad, we have been thoroughly impressed with every aspect of care, compassion, and service at Hawthorne Gardens. Dad was amazed when he came from Rehab this week and was warmly welcomed by many members of the staff. (He said he couldn't believe they all knew his name!) Although we are new to this organization, we are confident that this will be a wonderful experience for our father. Leaving the apartment door open as we readied his room, it was comforting to hear staff work with residents and treat them with dignity and respect, and yes, humor. One needs to laugh whenever possible! The facility is both inviting and clean, with many lovely nooks for relaxing or having a cup of coffee, or one of the many delicious snacks that greet residents daily. It truly has a homey vibe, and is tastefully decorated for the season. We chose a one bedroom apartment for Dad, and the flooring was redone to our specifications, as well as other changes that would provide him more security and comfort. The neighborhood view from his windows is free... and beautiful. The meals have been critiqued favorably by Dad. If you knew my Dad, you would know that this is a big deal, so kudos to the culinary staff. From reception to marketing and administration, caregivers to nursing and medical staff, housekeeping to maintenance, activity coordinator to "Dawn in the Salon," we thank you all and look forward to being part of your family.
August 10, 2021
By JonI visited this facility
Hawthorne Gardens Senior Living Community is a small community. The marketing agent was wonderful. She was very helpful to us. My friend is a veteran, so we were having a lot of difficulty working with the Veterans Association getting records and that sort of thing, and she was able to help expedite all of that and get what we needed from the VA. We also love the facility the way that it looked, and the proximity to his support group, it's very close to those who are concerned about his care. Also, it's in a great residential neighborhood, so he'll be able to walk around the property there. Those were the reasons why we're attracted to Hawthorne Gardens. My friend is pretty much a quiet and private person, so we didn't go into so many activities because that doesn't apply to him so much, but there are activities with that facility should he choose to participate in them. The room is very clean, spacious, bright, light, and airy, so we were very taken with the room.
Provider Response
Thank you Jon for sharing your experience with others. We're so glad our staff was accommodating and helpful, we will pass along all your kudos to the team.
May 26, 2021
By Christine B.I am a friend or relative of a current/past resident
Moving my uncle into Hawthorne Gardens Assisted Living is a regret I will live with for the rest of my life. He moved in July 2020 and died there in April of 2021. Care plans are not done in a timely manner. In fact, I finally got a CP done after he was a resident there for 4 months, there was no record of it anywhere when the "new" manager came on board and we needed to asses his new care needs due to declining health. Hawthorne Gardens management (Senior Lifestyles) has been putting new people in the ED position since December 2020. Now all they can manage are interim ED's from corporate. Staffing of caregivers is inconsistent in number of providers as well as HG staff often being supplemented by agency caregivers. This is extremely frustrating for the people who live at HG. My uncle had to argue with and educate CG's weekly on how to care for and apply his diabetic leg wraps. Many days they did not even put the wraps on, and many times they didn't take them off in the evening. All of this care was part of his care plan. The food is poorly prepared and often unhealthy. My uncle was served spoiled milk. The recent state review showed black mold growing in the kitchen along with numerous other problems. The cook has left. Not sure how things are currently. The most frustrating part of having a loved one here is that there is no direct access to ANYONE who can actually make change. The corporate staff who show up to "fix" things do their best to squash family members trying to advocate for their loved ones. They gaslight you saying, we're hiring so many new staff....and yet there are never enough staff and they are still hiring away. Find out what happens when you call the facilities management team. Is it local? Do you get a live person? State reviews here are terrible. Honestly, all facilities are struggling. Request a copy before you put your loved one in any AL or MC facility. Call your local ombudsman and find out if there are complaints. There are so many complaints at HG that they have their own dedicated ombudsman. Do your research. I wish I had. I trusted an acquaintance who works for a placement agency.
March 31, 2021
By Lek Noi 5I am a friend or relative of a current/past resident
The food generally offered everyday is so-so. My father frequently complains about quality, lack of variety and amount . They do offer specially prepared fancy menus for holidays and monthly family brunches to show off to visiting family members. During normal times, residents may enjoy enjoy activities such as bingo, art activities, Wii bowling and planned outings. Management has changed multiple times over the part 5 years, turn-over of experienced leaders and caregivers is high which has lead to a decline in consistency & quality of staff and services unfortunately. An example of this is a lack of updated service plans for almost a year and no reply to email requests for follow up information. High cost is not worth what you are paying for assisted living in my opinion.
November 08, 2017
By NancyI am a friend or relative of a current/past resident
My mom lived at Hawthorne Gardens. It is beautiful and well-kept. The staff was wonderful, very kind, and worked very hard. The food was OK. They offer painting, walks, trivia games, memory games, parties for every holiday, music, barbeques, and blowing bubbles.
January 19, 2017
By Raymond333263I visited this facility
Hawthorne Gardens was a nice, well-appointed, clean place that looked very well run. The people who I talked to were very cordial.
October 04, 2016
By Patricia812312I visited this facility
The place I really liked was Hawthorne Gardens. It's in a residential neighborhood in very old Portland. It's got lots of walking ability, old homes around, grown-up trees, flowers, and things like that. It's small; it only has 67 units. It is only assisted care and memory care. They are very close to the Hawthorne district, which has lots of little restaurants and has an old redone movie theater that's quite popular in Portland. It's right on the bus line, and the people are really nice. I just like it. Right now, not having any experience in staying there, it looked to me like a 5. It's very clean and just been remodeled, so they've got all hardwood floors. They have garage parking, so if visitors come they can park there, and you can park your own vehicle if you have one. And the people are extremely nice. I have put a deposit down on it.
Provider Response
Thank you so much for your wonderful review of Hawthorne Gardens. We take pride in the community and the care we give our residents.
June 27, 2016
By Kathy604788I visited this facility
Hawthorne Gardens was a very nice, small, and quiet facility. The dining room was small but nice. They had a nice activity room for bingo and movies. It was very nice, just too small for my parents.
Provider Response
Thank you for visiting Hawthorne Gardens and reviewing our community. We hope you find the perfect new home for your parents.
August 28, 2014
By Caring82461850I visited this facility
Hawthorne Gardens was beautiful. It was a newer facility. I would say that if we had the opportunity, we probably would have moved my mother there, but they didn't have any opening and they had no idea when they would have one. The downside was the common area, like the dining room was very small. The gathering area when you first go into the building was also extremely small. If there were a few people in there, it felt crowded. However, the rooms and the grounds were absolutely beautiful.
See all Assisted Living reviews (9) See fewer reviews
Memory Care Reviews for Hawthorne Gardens Senior Living Community
January 26, 2020
By delanyI am a friend or relative of a current/past resident
Our mother lived in Assisted Living for over a year and has been in Memory Care for almost a year. The turnover rate is high and awful, the maintenance staff is almost non existent. The care is wholly inadequate. Since, the fall of 2017 there have been 3 different companies running the facility, all promising improvements, but never following through.The rooms are not cleaned regularly or thoroughly, the staff is not trained in how to address the special needs of memory care and the cost is ridiculous. It is not good at Hawthorne Gardens.
Questions about Hawthorne Gardens Senior Living Community
What ongoing training does the staff receive in dementia care?
40 hours of educational training, Company onboarding and on the job training, & 20 units CEUs annually.
Describe the overall population of assisted living residents at Hawthorne Gardens Senior Living Community. What is their average age? What are their favorite things to do?
55+
What programs or activities does Hawthorne Gardens Senior Living Community offer to enrich residents' well-being?
Onsite/ Offsite daily activities; Daily Exercise, Movies, Games, Musical Performances, Holiday Events, etc.
What places are near Hawthorne Gardens Senior Living Community or within walking distance for assisted living residents to enjoy?
SE Portland - Hawthorne District
What transportation services does Hawthorne Gardens Senior Living Community offer to assisted living residents?
Free Medical Transit
What makes the chef or dining program at Hawthorne Gardens Senior Living Community exceptional? What kind of menu can assisted living residents expect?
Three prepared meals daily; Vegetarian and Balanced-Diet Meals prepared by a chef. Grill items and snacks available upon request.
What safety features or security measures does Hawthorne Gardens Senior Living Community offer to assisted living residents?
Secure Access to resident rooms, Oregon Dept. of Human Services certified facility.
How does Hawthorne Gardens Senior Living Community keep residents' families informed about their loved ones?
Receptionist and Medical concierge services.
What is the care staff-to-resident ratio at Hawthorne Gardens Senior Living Community during daytime and nighttime hours?
1 caregiver to 8 residents
If Hawthorne Gardens Senior Living Community accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept pets under 25lbs, the resident must be able to care for their animal. They have access to gated courtyard areas and the historic residential neighborhood that surrounds our community.
What ongoing senior care training does the staff receive?
20 hours CEU annually, we are a Dementia focused community.
How many staffers are on duty in the daytime and overnight?
1 caregiver to 8 residents
What safety features or security measures does Hawthorne Gardens Senior Living Community provide to protect residents who wander?
Secured access; caregiver interventions.
What programs or activities does Hawthorne Gardens Senior Living Community offer to keep residents engaged? How does the staff engage residents' long-term memories?
3 Activities Directors; 2 daily activities shifts programmed for memory care.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Staff RN, Staff LPN, & Resident Services Director. Quarterly Evaluations.
What techniques does Hawthorne Gardens Senior Living Community use to support memory care residents during mealtimes?
We require all residents to have self-feeding capacity.
How does Hawthorne Gardens Senior Living Community keep residents' families informed about their loved ones' health?
Memory Care Medical Technicians work as a care coordinators.
Describe the neighborhood around Hawthorne Gardens Senior Living Community. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The SE Hawthorne neighborhood is a beautiful historic residential neighborhood in Portland, it is quiet and quaint with lots of charm.
Is Hawthorne Gardens Senior Living Community affiliated with a hospital if more care is needed?
We have residents in the four main provider networks in the state and can provide hospital access when necessary.
Costs for Hawthorne Gardens Senior Living Community
Photos of Hawthorne Gardens Senior Living Community
Services and Amenities of Hawthorne Gardens Senior Living Community
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4495/month
- Memory Care Starting At: $6895/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Activities
- Offsite Activities
- Religious Services
Guest services
- Guests At Mealtime
General
- Resident Capacity: 84
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- State Licenses: 1592246651
About Hawthorne Gardens Senior Living Community
The charm of our neighborhood is found inside our community; cozy lobby featuring a fireplace and couches, comfortable common areas and restaurant-style dining. Outside residents and visitors enjoy beautiful landscaping and a covered area to sit, relax and enjoy the fresh air, good conversation or a quiet moment. Choose assisted living studio, one-bedroom and two-bedroom apartments. Our memory care community features dining and activity area, and a secured outside garden.
What Makes Us Special
At Hawthorne Gardens Senior Living Community we pride ourselves on offering you choices that allow you to live your life the way you want. At Hawthorne Gardens we believe life is yours for the taking. It's a simple concept that means you can take comfort in your surroundings, take control of your time and be part of our community.
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Map of Hawthorne Gardens Senior Living Community
Where Do Garden Snails Live
Source: https://www.caring.com/senior-living/oregon/portland/hawthorne-gardens-senior-living-97214
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